UserTesting Reviews, Overview, Stats, & MORE (2024) (2024)

To become a UserTesting participant, head over to the UserTesting website and look for the "get paid to test" link. From there, you'll need to submit your email and take a practice test.

The practice test will determine if you're accepted for real paid tests, so take it seriously. You may not get a chance to re-apply. If approved, you'll start receiving paid tests on your dashboard.

Get started now: Sign up here.

There are two main methods of testing conducted on UserTesting.com:

1. Live conversation tests. These involve connecting with a researcher face-to-face. They may ask you to test a website, app, or similar while live, or they may simply ask you questions.
2. Unmoderated tests. These are done by yourself and involve recording your screen, voice, and (sometimes) face while going through a test. UserTesting provides its own software to do the recording, but you need to have the equipment.
3. Diary studies. These can contain any of the above test methods, but instead of being a one-off sort of deal, they involve multiple tests/activities over a number of days.

With all of these test methods, you'll come across multiple different types of tests. Most involve using a website or app while following a specific set of tasks and speaking your thoughts out loud. Very rarely, you may be asked to test physical products as well, which will be shipped to your house.

Before you take a test, you'll be able to see its estimated length, how much it pays, and which device it needs to be conducted on. You'll then need to take a short screener (usually a few multiple-choice questions) to see if you qualify for the test. If you do qualify, you can start the test right away (if it's unmoderated) or get your live interview time and date set up.

Completed tests typically pay anywhere from $4-$120 each depending on their complexity and length.

After you complete a test, you may also receive a rating (out of 5) from the client. Users with lower ratings will have fewer future test opportunities, so be as helpful as possible during every test you take, and don't lie to qualify. If you submit an extremely poorly done test, your payment may be canceled, but this is rare.

Once you have at least $0.01 in your balance, you can cash out your UserTesting earnings via PayPal.

After cashing out, you can expect to receive your UserTesting payout in 7 days.

If you're looking to test a website, app, prototype, or something else, UserTesting offers a free trial for new customers and they make it easy to get started. All you have to do is head over to the platform's website and look for the "Request trial" link. From there, you'll need to provide your full name, job title, phone number, and email. Then, someone from UserTesting will reach out directly.

Get started now: Sign up here.

When you're ready to set up a test, you can use UserTesting's on-site tools to get something created in a few minutes, or you can get help from their research team for more complex studies. For a really quick setup, you can use one of their pre-made templates.

Tests can be self-guided or live interview style and can include all sorts of specific tasks and questions. The platform offers quite a lot of customization.

When you're ready to distribute your test, you can either bring in your own audience or you can target UserTesting contributors from specific demographics.

Once your test is distributed, you'll start receiving results in as little as an hour. You can then watch the feedback, annotate it, and share it with colleagues if needed. If you're unsatisfied with a test that you receive, you can request to have it replaced with a new one at no extra cost.

UserTesting plans vary in pricing depending on company size, features, and more. To receive a quote you'll need to reach out to the platform directly.

Based on user reviews and estimates, pricing seems to be annual and starts at around $10k-$15k.